Grand Canyon RV Glamping

I was threatened by one of your employees. It was an older white guy. He came to my door demanding money, threatening calling the cops to escort me off campus all over a dog fee (I had already paid for my rv). He wouldn’t help me navigate where to make a payment he requested not even ten minutes prior that I had texted him for help with. I thought he was knocking to help me since I texted that I didn’t see the request, but wanted to pay right away. Yall need to check your cameras. Don’t stay here.

We just spent 3 nights here. The location was great. Close to restaurants and the nice Williams downtown area which also has a grocery store.. Activities for all ages. RV was ok for 3 nights. Our heater never came on after I had someone down to look at it. There was a space heater and also the electric fireplace put heat out so we made it through. The oven never worked. I left messages with the office to let them know. They said they came down but I have two little yippie dogs that would have alerted me. Regardless they never followed up with heater or the oven. Air conditioner in bedroom had a sign on it that said "do not use".So basically during sun up the bedroom was not useable without sweltering. Bedding was a thin cheap blanket. No comforters like shown in the pictures. This did not feel like "glamping" in anyway. I highly suggest that you bring your own linens. NOTE if you have dogs: they charge 20 bucks per pet per night. The thing that got me is there was pet damage and stains all throughout our RV. It seemed as though they gave us a "dog RV". For 120 bucks for 2 dogs for 3 days you would think they would use it to repair damage and replace the small amount of carpeting in the bedroom. It was disgusting with dog urine stains all over it. It was so bad our dogs were rubbing their backs on it like it was a dead animal. The sofa bed also did not work. if we were aiming for more people staying this would have been an issue, though it would have been nice to use it to watch television at night. Which by the way I had to use my phone for a hotspot because the WiFi was pretty much non-existent. They did not enforce the leash policy. There was a little girl walking around with an unleashed pit bull. She obviously would not have been able to control the dog if needed. Customer service- was shoddy. Again they never followed up with heater or oven. The overall impression I got from the woman there was we were a bother to them.The staff was not welcoming or friendly. All this being said I would not recommend or return.

We spent 4 nights and we loved it! The location is conveniently near to the Historic District of Williams where many nice restaurants and bars can be found. The customer service was excellent and the RV we stayed in had everything we needed. I recommend 100%

We are in our 60's and found this experience fun! After raising kids tent camping we found this very comfortable. We stayed in the Family Suite. Very spacious! It is showing bumps and bruises from kids and dogs. Chipped paint etc. The beds were comfortable. As was the couch and dining area. It was quite and felt safe. We went for lunch across the freeway on Route 66. Next day Bearazona. All are VERY close. This was a great way to escape the valley heat.

Positives - receptionist during the office hours was helpful and check in was very straightforward. Negatives - and let me preface - I grew up glamping for years in an RV from the 80s. This place unfortunately was not as advertised and a far cry from glamping. We paid over $200 Canadian per night ($120USD-ish) over the Easter long weekend and we would have been better going to a Super8. Our unit was not as advertised. Foremost the beds are shown to come with a comforter and plush pillows. Ours unfortunately came with thin pillows (like a quarter inch thick) and the only blankets provided were thin fleece blankets. The mattress was also terrible. To add more - this place is between two gas stations with a view of a highway in the distance - that's not what is shown. The Wi-Fi was also non existent and regardless of what reasons they provided for it, our phones on roaming had consistent 5G and other places we visited in town had consistent Wi-Fi. Our unit also had mouse poop in the drawers. Perhaps I wouldn't have cared if I paid a quarter of the price to stay here, but this was a far call from glamping.