Carowinds Camp Wilderness Resort

We love the location of this campground because it is close to two of our children and grandchildren. We travel from GA to Camp Wilderness around Christmas time so that we can have family time with the grandchildren. We also enjoyed the Winterfest in the past. This year was extremely disappointing for our grandchildren that are very young and all that they had this year was a few toddler rides and Christmas lights they have absolutely done away with the parade. The carolers are gone. The petting stalls are gone, no Santa Claus. The only thing you can do there is spend money on food coffee and games, look at lights there is not much to do anymore for small children. If they’re teenagers, like one of ours, I’m sure they will love the rides that are open which aren’t that many. As far as the campground we’ve been coming here for years and it doesn’t look like they’re doing any improvements. There are mud holes everywhere we’ve tried three or four different spots and if it rains, you’re pretty much done we were stuck in the camper for two days because we could not step outside of the camper without sinking into the mud 2 to 3 inches. In the past, we had always enjoyed meeting other campers and people tended to decorate for Christmas. This year it was a ghost town.The staff at the campground are very kind and helpful, but they have no information about improvements on the campground we are not sure we will be using Camp Wilderness in the future for our winter travels. So sad that they are unwilling to do improvements. Bath rooms are clean! Internet is very weak, and constantly drops.

The staff has NO clue about the purchase of the tickets for Carowinds amusement park. The cabin is beautiful and clean, however they do not supply ANY kitchen or grilling utensils, paper towels, or tissues. They did supply 8 bath towels and 8 wash cloths along with a bar of hand soap and bath soap and one each of "one use" shampoo, conditioner, shower gel and lotion. When you ask at the office about utensils, they don't even have a bundle to provide you with or any for sale even. They provide 8 dinner and 8 salad plates, 8 big bowls and 8 coffee cups, along with silver ware. There are 3 pots, one lid and a skillet.

I booked the largest cabin, the lodge, 3 months in advance for our trip for Scarowinds. We weren't able to check in til about 11pm after doing the park all day, and when we got to the lodge my sister's were immediately covered in bed bugs in the bunk room. They were all over the walls, the beds, absolutely infested. The woman working was very apologetic and said this never happened before and offered a refund. We had to call for over 30+ min to find a hotel for all of us. Carowinds never called me back, never gave a refund, and never answered emails. I had to go through our credit card company to dispute the charge. Afterwards, I see Google reviews from 2 months ago mentioning the bed bugs in the same room. They aren't doing anything about it, its definitely getting worse and they are still allowing people to book the cabin. Customer service has done nothing. They won't answer my calls. Do not stay here.

This was an overnight stay for us at the campground, during our trip heading to FL. So glad we stopped here. The staff was friendly and helpful, and after a very long day of driving, it was a blessing having a pull-through site. We didn't even disconnect the truck so we'd be ready for our 6am start the next morning. We didn't see much of the campground, but our site was clean and level with full hookups and good water pressure. We could here the park goers having fun at Carowinds, but once the park closed, it was quiet. This isn't a typical overnight stop, but it worked just fine for us. Would love to come back when we had more time.

Bed bugs EVERYWHERE in the great wilderness lodge. Staff tried to help initially which was nice but now will not answer any phone calls. The smell in the bunk room is what initially gave it away, and the movements on the walls was noticeable. Do not stay here if you don't want to bring all that back home with you.